Technology Support During Fall Virtual Learning

Mon, 10/05/2020 - 11:24am

Subject: Request Technology Support During Fall Virtual Learning

Please find below information regarding technology support for fall virtual instruction that includes both self-help resources and how to request technology support.

Click here to complete the VES Technology Support Survey

 

If after reviewing these resources, your family continues to need support, please complete the Student and Family Technology Support Request form [link to your school’s form] and one of our staff members will reach out to you as soon as possible. If you cannot access the online form for any reason, please call the school at xxx-xxx-xxxx [add your school’s phone number].

Staff will attempt to resolve the issue, and if unsuccessful will provide directions for exchanging the broken device for a working one at the school system’s Onsite Technology Center.